The Antivirus management, as well as the distribution of Microsoft updates or application security patches, is followed directly by the specialized personnel of Sedoc Digital Group.
The Antivirus service includes three types of packages depending on the Customer’s operational needs:
All three provide for the Kaspersky Endpoint For Business Select program and its management. Sedoc Digital Group’s specialist staff regularly checks that all workstations and servers receive definition updates.
The Kaspersky Endpoint For Business Select program is among the market-leading solutions.
It presents forefront technological solutions, such as the control of running processes to detect particular malicious attacks such as Ransomware.
Thanks to the control of USB devices, Kaspersky Security Network and Intrusion Prevention capabilities, customers can benefit from a level of security that is difficult to obtain with other Antivirus programs.
In the case of reports of infected stations, the SDG specialist personnel warns the Customer, without any proactive intervention.
Antivirus PRO (Proactive)
In addition to taking over the Antivirus program, Sedoc Digital Group’s specialist staff takes care of managing security updates on Microsoft, Apple and Linux systems and major business applications. In the event of an infected station being reported, the Sedoc Digital Group specialist staff proactively intervene to remotely remove the threat.
Antivirus FSS (Full System Service)
In addition to managing what is provided for in the Antivirus PRO, Sedoc Digital Group’s specialist staff proactively proceeds, in the event of an infected workstation, to the removal of the threat by intervening locally, if necessary.
Antivirus Base, PRO and FSS can be combined with:
Operators are available to customers from 8.30am to 6.30pm continuously, from Monday to Friday, excluding public holidays. If necessary, these times can be extended up to a coverage 24/7.
At the end of each operational intervention, the Customer is provided with an intervention report containing the following information: