Mobile tools for professional use such as smartphones and tablets, both personal and business, are increasingly present in companies.
These devices are subject to cyber attacks as much as other electronic systems. Their protection is essential to ensure the integrity of the data they contain and their IT infrastructure.
Mobile Device Management service from Sedoc Digital Group is based on the collaboration with Kaspersky Lab, world leader in Security Solutions. The SDG Service allows the management and security of mobile devices (Android e iOS).
It also allows users to provide a private area on their device in which to place business applications, giving the possibility to separate personal data from company data. In particular, thanks to the Mobile Device Management Service, it is possible to:
Tracing a device in case of theft or loss
Return a device to the factory settings (wipe)
Identify who stole a device (mug shot)
Encrypt data stored on the device
Prevent access to certain websites, either by direct URL or by categories
Install applications remotely
Configure the Wi-Fi network
Prevent tampering (jailbreak) of the device
Prevent the installation of unauthorized applications
Install an antivirus program on Android devices
Operators are available to customers from 8.30am to 6.30pm continuously, from Monday to Friday, excluding public holidays. If necessary, these times can be extended up to a coverage 24/7.
In case of operational intervention, a report will be provided to the Customer with the following information inside:
Ticket identification code;
Name and surname of the user who opened the ticket;
Description of the problem;
Description of the intervention performed;
Date and time of opening of the ticket;
Date and time of closing the ticket.